Building a home: How research brought Shelter and its supporters together.

Housing charity Shelter wanted to know what the public and its supporters thought about the UK’s housing crisis. Video ethnography and co-creation helped Shelter better understand how attitudes to and knowledge of Britain’s housing problems are changing.

Research Live article by Liam Kay-McClean.


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Charities: Don’t Start with Why

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When Simon Sinek published his 2009 book, ‘Start with Why’, his central premise was that people won’t truly buy into a product, service, or idea unless they understand the ‘why’ behind it.

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