by Andrei | May 26, 2023 | Book
Audience research is a fragile thing. An excerpt from our book, ‘Who Cares?’ The wording you choose for your questions, the order you ask them in, or even – in the case of a survey – how they’re laid out on the page can have a significant influence on the...
by Andrei | May 10, 2023 | Book
Why segment audiences? An excerpt from our book, ‘Who Cares?’ Still talking about ‘targeting the general public’? Here’s how to make the case for segmenting and selecting. Whatever you might have heard, there is no ‘general public’ – not in any meaningful...
by Joe Barrell | Jul 29, 2022 | Book
Here’s a story. Stop me if you’ve heard it before. An excerpt from our book, ‘Who Cares?’ Once there was a person. One day something bad happened to her. Or she was born somewhere where people are poorer than you or me. Anyway, her life was a...
by Joe Barrell | Dec 21, 2020 | Book
We wrote the book on audience engagement. In the midst of rapid social and political upheaval, charities and NGOs are facing new and unfamiliar challenges. Building strong, resilient relationships with your audience is no longer just good practice – it’s now a matter...
by Andrei | Nov 19, 2020 | Book
How to have ideas An excerpt from our book, ‘Who Cares?’ Creativity, surely, is innate. It’s something mysterious that you’re just born with, right? So, while some of us lead predictable, rational lives, others are blessed with flashes of inspiration that...
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